Privacy Policy

At Novo Solution, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

Who We Are

Novo Solution specializes in comprehensive HR and legalization services, assisting businesses and individuals with work permits, residency, recruitment, and compliance solutions. Our website address is: novo-solution.pl.

Information We Collect

We only collect and process your personal data with your explicit consent or when required to fulfill a legal obligation or service agreement. The types of data we collect include:

Contact Information: When you contact us via forms or email, we collect your name, email address, phone number, and any additional details provided in your message.
Legal Documentation Data: To facilitate HR and legalization services, we may collect and process only the necessary legal documentation data, such as copies of passports, employment contracts, proof of residency, and other required documents. Please note that we do not save or collect any legal documentation data for any purposes beyond those essential to delivering the services requested by our customers. Once the services are completed, all sensitive documentation is securely deleted or anonymized in compliance with GDPR requirements.
Website Usage Data: Standard log data, including IP addresses, browser types, pages visited, and referral sources, is collected to improve our website’s functionality and user experience.

How We Use Your Information

We process your personal data for the following purposes:

Service Delivery: To provide HR and legalization services, including work permits, visa processing, and compliance documentation.
Communication: To respond to your inquiries and provide updates regarding your applications and our services.
Improvement of Services: To analyze data and feedback to enhance our offerings and streamline our processes.
Legal Compliance: To fulfill obligations under Polish and EU law.

Information Sharing

We respect your privacy and do not share your personal information without your consent, except in the following circumstances:

Service Providers: To trusted third parties assisting us in service delivery (e.g., legal advisors, government agencies) under strict confidentiality agreements.
Legal Requirements: When required to comply with legal obligations, court orders, or government requests.
Consent-Based Sharing: If you provide explicit consent for sharing your data with specified entities.

Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. After this period, your data will be securely deleted or anonymized.

Your Rights

As a data subject under the GDPR, you have the following rights:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data where applicable.
Objection: Object to the processing of your data for specific purposes.
Portability: Request a copy of your data in a machine-readable format.
Withdraw Consent: Revoke your consent at any time without affecting the legality of prior processing.

Cookie Policy

Our website uses cookies to improve functionality and analyze user activity. You can manage cookie preferences via your browser settings. For detailed information, refer to our Cookie Policy.

Security Measures

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Updates to this Policy

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

By sending a message via the Contacts page
Via Email: contact@novo-solution.pl
Or Phone: +48795537935